Appointments

Urgent appointments

To request an urgent appointment for today (Monday to Friday)

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Read more about managing your health online.

Routine appointments

To request a routine appointment in the next 7 days

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Read more about managing your health online.

Your appointment

However you choose to contact us we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email.

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

To cancel your appointment:

Extended hours appointments are available from 6:30pm to 8pm Monday to Friday and 9am to 5pm on Saturdays at the Grantham Extended Access Hub, operated by K2 Federation. We also offer some early morning appointments starting at 7am.

Appointments are for pre-bookable, non-urgent consultations (e.g., chronic illness, asthma checks, and blood pressure checks) with GPs, ANPs, Nurses, Physios and Health Care Assistants. Please note, the enhanced access service is not a walk-in service.

As your registered practice will not be physically open during these hours, patients will be unable to have general queries answered or dealt with during enhanced access opening times. Please be aware, your appointment may be a telephone call, video call or a face-to-face appointment, you will be advised at the time of booking.

When booking an appointment, you will need to consent to a Consulting Clinician, that may not be your own GP, viewing and updating your health record.

To arrange an appointment, please contact your practice.

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Find urgent and emergency care services

Find health services near you

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond.
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
  • If you need an interpreter.
  • If you have any other access or communication needs.

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible on 01476 850123.You can also:

Date published: 11th September, 2023
Date last updated: 10th July, 2024